Communication skills that will bring success in both the hospitality, tourism industties and at home. The primary aim of the Communication Strategies training course is to provide participants with an understanding of the impact that their communication skills can have on others, while exploring the different ways in which developing these skills can make it easier for them to succeed in the office and beyond. It will also correct common grammatical and spelling mistakes, as well as, improve positive language.
- identification of common mistakes - developing skills to ask questions - learning what their non-verbal messages are saying - developing skills in listening actively and empathetically to others - improve spoken language
Oral presentations Activities
Presentation (40%). Written Exam (50%). Attendance (10%)